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Trapped in infernal

So im in infernal and i went up the stairs and the game says dont move, and now im stuck
to make things worse I accidentally quick saved.
Please help.

if you haven’t updated to the latest version, do that. if you’re still stuck, you can load a backup following the instructions here

I think i patch it but for some reason when i go up the stairs a voice says don’t move and i soft-locked