I know this comment is a year old, but I’m responding to it because I ran into this problem recently and was only able to find one website with the solution on it so I thought I’d put it here so people can access this solution easier.
- Open your fonts folder for Pokémon Insurgence
- Highlight all of the fonts in that folder
- Right click the highlighted section and click “install for all users” rather than just install
I’m not entirely sure why this works but it might have something to do with computers with multiple users not being able to update all the fonts in the onedrive without it being applied to every user? Like I said, I’m not sure.