Is insurgence for hp laptop?

im asking for my friend who cannot use the forum

HP runs with windows iirc, so yes.

he is using google chrome to download it and when he clicks download it does not work on his laptop and yes he is using windows. so what does he do now because h can download other games like minecraft but not this any suggestions to fix this?

Does any error of sorts pop up? If so, mind asking him to screenshot it?

we are using screen share on discord he has no error it just does not download

oh wait he got it his dad helped him his email did not work or something idk what that had to do with it