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Help me fix the APPCRASH error

Hi, I recently discovered Pokemon Isurgence while roaming the internet, but I came across an APPCRASH error that I can’t solve. I will take a print of the error, and I thank anyone who can help me.

This is the error, translated by google translator, because I am Brazilian and my windows 7 is in Portuguese.

Problem signature:

Problem Event Name: APPCRASH
Application Name: Game.exe
Application Version:
Application Timestamp: 40d19497
Fault Module Name: StackHash_2264
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 001eb530
Operating system version: 6.1.7601.
Location ID: 1046
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

I thank you in advance for anyone who can help me solve this problem.

Did you extract all of the files?

If you already did that and it still doesnt work try to run the game as admin

Hello again, yes, I made the extraction of all files, including disabled the antivirus. The file is also ready to be run as an administrator.