Bug reporting

How long does it take for the support team to reply? I’ve waited for about 5 days and no reply, and the problem is I can’t play the game at all.

What’s the issue?
Also it might take a while since the team is busy in this period.

The bug tracker is there to keep track of the bugs, and generally just so we have an overview of existing bugs. Normally we do not reply to it, and don’t offer support on it.

Support is usually offered here if available.